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To fund your investment, accredited investors can either pay with cash or trade with holdings.
Please note: when funding your cash account, if you have an entity set up on your account, please be sure that you are selecting the respective cash account.
To pay with cash, there are three ways to pre-fund your Linqto cash account:
1. ACH
2. Wire
3. Uphold
For US investors, a bank account can be linked through Plaid from the "Wallet" tab of your profile and ACH payments can be sent this way. Please note that the holder of the linked bank account must match the owner of the selected cash account. Unfortunately, Plaid typically does not have support for international banks.
Wire transfers can also be used to fund your account. The wiring instructions can also be found on the "Wallet" page.
Once there, click "Add Funds", then choose "Wire Transfer" as your funding method. This will display all the wiring instructions necessary for the transaction.
Lastly, an Uphold wallet can also be linked from the "Wallet" page by selecting the option "Link Account". Follow the instructions on the Uphold app to sign in and authorize the connection. Uphold is a separate company from Linqto, but one that we partner closely with. Uphold’s digital wallet can hold US dollars, foreign currencies, cryptocurrencies, commodities, and other assets. All of these assets can be used to fund your individual cash account since their 'anything to anything' platform facilitates the conversion to USD during the transfer.
To pay with holdings:
Investors can leverage their holdings to purchase a new asset on the platform if available. When you start your order, if you have any holdings that can be used, you will see an option under the "Pay With" section of the order. This is an all-or-nothing trade, and you will have the ability to use cash to cover any residual amount if needed. Your holdings will be sold at the sell rate but will not incur the 10% transaction fee.
The speed in which funds are available are based on how they were deposited.
Uphold deposits are available instantly.
ACH transfers for eligible customers provide instant access to funds for deposits up to $25.5k (limits apply) — Deposits made over that limit must settle through the traditional route which typically takes 2-3 business days.
Domestic wires typically take 1-3 business days to arrive. International wires could take up to 5 business days.
After a deposit has been received and added to your account, you'll be notified via email. Each bank has their own process and timeline; in the event your deposit is taking longer than expected, we recommend contacting your bank to investigate.
Linqto does not charge any fees on deposits or withdrawals. Your bank may charge fees to send a wire transfer, while ACH payments are most often free to send. We recommend contacting your bank to see what fees may be incurred.
Uphold does not charge a fee for transferring USD, but does charge fees when transferring from other currencies. Click Here to view Uphold fees.
Cash balances reside in a JPMorgan Chase bank account, so you can rest assured that your funds are protected. JPMorgan Chase is one of the largest financial services companies in the world, is ranked as the world's most systemically important bank by the G20 Financial Stability Forum, and has the highest capital requirements among the largest banks in the US.
Additionally, your Linqto account is protected by Two-Factor Authentication (2FA), which requires two sources of verification to sign in to your account: something you know (your password) and something you have (a one-time verification code). This step helps protect your account, even if someone knows or guesses your password.
To withdraw, please navigate to your wallet and select the specific cash account you would like to withdraw from (if you have an entity set up within your account you will see multiple cash accounts). Once within your cash account, click withdraw, make sure that the funds are available for withdrawal, and continue to follow the prompts to complete your request.
If funds were deposited via ACH, they cannot be withdrawn from the platform until 5 business days after settlement. You'll be able to withdraw the funds once you see the "Available For Withdrawal" balance updated within your wallet. Funds deposited via wire transfer or Uphold are settled immediately and therefore can be withdrawn as long as the "Available For Withdrawal" balance is updated.
Please also note, funds must be returned to their original funding source unless it's been over 90 days.
If you have made a deposit but have not purchased on the platform, you will be prompted to contact us to submit the withdrawal request for you.
We typically only see rejections or returns for ACH and wire deposits.
ACH deposits are most frequently rejected due to insufficient funds, the account not supporting ACH transfers, the account being closed, or the payment being stopped. In the event of a rejection, we will notify you via email.
Wire transfers are typically rejected due to incorrect wiring instructions. Generally we see that the routing number or the Swift/BIC code is used incorrectly. Domestic transfers need to use the account and routing number whereas international transfers need to use the account number and Swift/BIC code. In the event of a rejection, the wire confirmation (which can be received from your bank) will outline all the details used and can be compared to your Linqto wiring instructions.
If you have questions regarding a failed transfer, contacting your bank is the best place to start.
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