Anthropic
October 10, 2024
Anthropic Unicorn News - October 10, 2024
Intercom has announced its decision to replace OpenAI's ChatGPT with Anthropic's Claude to power its AI-driven customer service bot, Fin 2. This strategic shift follows a rigorous performance test where Claude excelled, prompting Intercom to invest $100 million in enhancing its AI capabilities.
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) Introduction(
) Intercom Chooses Anthropic's Claude Over ChatGPT for Customer ServiceDisclaimer
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